Meet the Owner and CEO Brandon Brown. Army Veteran, Husband, Dad and Entreprenuer.
Broken Arrow Plumber and Army Veteran - Brandon Brown
Caitie Brown
Tulsa Plumber turned Business Owner
Brandon Brown wanted to find a job after the military. He hoped for a career that showed high-caliber craftsmanship in the trades. Brandon fell in love with plumbing after being trained by one of the best mentors in Tulsa. After 4 years he achieved his Master Plumbing License and opened Spot On Plumbing in Jan 2017.
Veteran Owned and Operated
Staff Sergeant Brown joined the army in February 2001. Served one tour in support of Operation Enduring Freedom from 2004-2005. Brandon moved to Tulsa in 2007 to work in the Active Guard Reserve Program. Reenlisted in the Army reserves in 2010 to ensure his wife Caitie could finish her college education debt free. Brandon graduated from Drill Sergeant School in May 2016. Brown decided to finish his career as a member of the 354th regiment, 3rd brigade, 95th Training Division. He was honored to serve our great nation. Brandon is excited about serving as your Tulsa Plumber!
Core Values and Mission
Brandon has carried his military values into his home and workplace. That is why our mission is clear. Spot On Plumbing’s mission is to be Tulsa’s premier service company, delivering high‑caliber plumbing solutions, integrity, and a superior work culture—built around reliable service, team development, and a strong local identity
They aim to put people first—focusing on solutions rather than quick fixes, and prioritizing trust, transparency, and community connection
Brandon's Future and Goals
Our goals align closely with the mission to be Tulsa’s best and most trusted plumbing company. Based on public sources, messaging from company leadership (including founder Brandon Brown), and their brand materials, here are Spot On Plumbing’s primary goals:
Spot On Plumbing’s Goals1. Be the Best Service Company in the Tulsa Metro Area
Not just the best plumbing company—but the best service company, period.
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Judged by customer experience, reliability, and employee satisfaction.
2. Solve Root Problems—Not Just Symptoms
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They go beyond short-term fixes to uncover and correct underlying causes (e.g., poor water quality, faulty installations, outdated systems).
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This is especially seen in their emphasis on water treatment, code compliance, and pressure checks.
3. Take Great Care of Employees
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A key internal goal is to build a high-performance, values-driven team.
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This includes:
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Providing career paths and licensing support.
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Offering great benefits, recognition, and leadership development.
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Creating a workplace culture that prioritizes growth, gratitude, and teamwork.
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4. Always Be Improving
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Constant improvement through:
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Regular training and education.
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Staying current with plumbing codes, technology, and tools.
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Encouraging a growth mindset across the organization.
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5. Build Trust Through Transparency
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Goals related to customer trust include:
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Clear, up-front pricing.
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Honest repair recommendations.
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Satisfaction guarantees with a “make it right” attitude if mistakes are made.
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6. Be Known for Integrity and Community Involvement
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Veteran-owned and family-driven, Spot On Plumbing aims to serve the local community with respect and humility.
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A goal is to make a positive impact on local families—especially those with young children or elderly loved ones.
7. Expand Responsibly While Staying Local
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Growth goal: Expand into new service areas without sacrificing quality or company culture.
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Maintain a tight-knit, locally invested team, even as the company scales.