A leaking or malfunctioning water heater is more than just an inconvenience, it can lead to serious water damage, high utility bills, and even safety hazards. When faced with water heater issues, knowing who to call can save you time, money, and stress. If you’re dealing with a water heater leak, frozen pipes, or a pipe burst, this guide will help you figure out whether to call a plumber, an electrician, or ONG.
Who to Call for Water Heater Repairs?
Hayden Jeffries
When to Call a Plumber
A professional plumber is the first person you should call for most water heater problems. If you notice any of the following issues, contact a Broken Arrow plumber or an emergency plumber right away:
Water Heater Leak – Leaks can happen at the top, bottom, or side of your tank. A plumber will diagnose the cause and fix it before it leads to major damage.
No Hot Water – If your water heater isn’t heating properly, a plumber can inspect the heating elements, thermostat, or sediment buildup causing the problem.
Low Water Pressure – Sediment buildup in your pipes or tank can lower water pressure. A plumber can flush the system to clear out blockages.
Strange Noises – If your water heater is making banging or popping noises, it likely needs flushing to remove sediment buildup.
Rusty or Discolored Water – Corrosion inside the tank or failing anode rods can cause rust in your water. A plumber can replace the necessary parts before the damage worsens.
When to Call an Electrician Instead of a Plumber
If your water heater repair involves electrical issues, you might need an electrician. Here’s when to call one:
Breaker Keeps Tripping – If your circuit breaker keeps shutting off your water heater, it may have a wiring issue that needs an electrician’s expertise.
Malfunctioning Thermostat or Heating Element – If a plumber determines the problem is electrical, an electrician can repair faulty wiring or replace components.
No Power to the Water Heater – If your heater isn’t receiving electricity and the breaker is fine, an electrician can check for deeper electrical problems.
When to Call ONG Instead of a Plumber
For gas water heater problems, your local gas company (like ONG) may be the best call:
Gas Smell or Leak – If you smell gas near your water heater, turn off the gas supply immediately and call ONG or a licensed professional.
Pilot Light Won’t Stay Lit – While a plumber can fix this in most cases, if there’s a problem with the gas supply, ONG may need to investigate.
When to Replace Instead of Repair
Even with expert water heater repair, some units are beyond saving. If your water heater is over 8-10 years old and frequently breaks down, it may be time for a new one. Signs you need a replacement include:
Frequent Repairs – If you keep fixing your water heater, replacing it might be more cost-effective.
Major Leaks – If the tank itself is leaking, it cannot be repaired.
Rusty Water – This often means the inside of the tank is corroding beyond repair.
Why Call Spot On Plumbing for Water Heater Repairs?
At Spot On Plumbing, we handle everything from frozen pipes to water heater leaks and pipe bursts. Our experienced Broken Arrow plumbers provide fast, reliable service to keep your hot water running smoothly.
Licensed and Insured – We ensure safe and expert repairs.
Emergency Plumber Services – We’re available when you need urgent help.
Local and Trusted – As a Broken Arrow plumber, we know the area and how to handle common plumbing issues.
If your water heater is acting up, don’t wait, call Spot On Plumbing today!